Health (5 days ago) WebUnited Healthcare requests medical records for most of the claims. UH Cleveland Medical Center - 216-844-3555 11100 Euclid Avenue Cleveland, Ohio 44106. Call: 1-888-781-WELL (9355) Email: WebsiteContactUs@wellmed.net. Double check all the fillable fields to ensure total precision. PO Box 31364 You must log in or register to reply here. A claim denied for medical records. UnitedHealthcare Community Plan Enter your official contact and identification details. I occasionally see with Aetna & BCBS. Sign it in a few , Health (8 days ago) WebTO REQUEST MEDICAL RECORDS: Fax requests to 202-617-2986 to ATTN: Carol Armstrong, HIMS Correspondence or call 202-459-0234. Where can you find the best Medicare Part D prescription drug plans of 2023? Our system is live and Epic Ambulatory has been in use for over four years at UCHealth. Use the following phone numbers for assistance based on your state: UnitedHealthcare Medigap plan members may call 1-800-523-5800 for help with their plan. Contact the Patient Representative at 720.848.5277 to request a CEO review. TX UnitedHealthcare Community Plan MMP/STAR PLUS: P.O. var iframe = $("#MRO_request_frame"); Plan Administration UnitedHealthcare StudentResources 2301 West Plano Parkway, Suite 300 Plano, TX 75075 Ready to enroll? #2. Patient Relations 860-679-3176. Where can I go on the website to display refund tracking? 809025 Dallas, Texas 75380-9025 7 a.m. - 11 p.m. If you are requesting copies for someone other than yourself,you will need to provide legal documentation that verifies legal guardianship, power of attorney, executorships or next-of-kin relationship to a decedent. Contact Us UConn Health 263 Farmington Avenue Farmington, CT 06030 860-679-2000 Locate a Department, Program, or Person Search our on-line searchable personnel directory. University of Maryland How to Get Started MyWVUChart is designed for United Hospital Center patients. Any ideas or comments? If you need your records immediately or want to pick them up in person, call (888) 499-9303. United Healthcare Provider Number. Contractual issues should be addressed through your UHC Network contact. if(typeof loadStateSpecificContent == 'function') loadStateSpecificContent('_krf1rtqt'); Below is the key contact information for requesting your medical record by phone: Clifton Springs Hospital and Clinic: (315) 462-9561. Need access to the UnitedHealthcare Provider Portal? UH Ahuja Medical Center - 216-593-5444 3999 Richmond Road Beachwood, Ohio 44122. Return the letter request with the medical records. }); Need access to the UnitedHealthcare Provider Portal? When UMR processes a claim, the check/EFT issue date will determine the date that the funds are sent to the electronic vendor. If a health care provider did not receive a remit with the paper check, what should they do? Service Coordination Hotline: 877-352-7798, Service Coordination Hotline: 800-349-0550, Provider Call Center UnitedHealthcare Community Plan Tariq Hammad, M.D. Call 1-877-267-8861 Interpreter services Interpreter services are available at no cost to non-English speakers. UC Medical Center Email: UCMC-Medical-Records@uchealth.com Fax: 513-584-0739 Daniel Drake Center for Post-Acute Care Email: Drake-Medical-Records@uchealth.com Fax: 513-418-2533 West Chester Hospital Email: wch-medical-records@uchealth.com Fax: 513-298-7765 The Medical Records Department's hours of operation are Monday - Friday, 8 a.m. - 4 p.m. See more here. Kingston, NY 12402-5270 Sutter Gould Medical Foundation. As a TPA, we work to customize the health care needs of the customer. UnitedHealthcare Community Plan Health (7 days ago) WebIf you or your external physician have questions about requesting medical records and radiology/images, please contact UC Davis Health's Health Information Management Department at 916-734 Health.ucdavis.edu . Media Inquiries. If you have additional questions, the faxback contains a passcode and number to call to speak with a representative. Get information to understand your Medicare plan options. Help Desk: 866-842-3278 Option 1. This will help ensure the records are routed to the correct department for review and prevent any potential delays. Get plan information, forms and documents you may need now or in the future. Please give us 48 hours to process your request before checking on status. Login to Portal Login to Portal Initiate a request via phone You can always turn non-par patients down (except in emergencies under EMTALA) There is no requirement that you accept their insurance. University Health Center, Building #140 University of Maryland College Park, MD 20742 Important Phone Numbers: Main Telephone: (301) 314-8184 Pharmacy: (301) 314-8186 For general comments or questions e-mail: health@umd.edu PLEASE DO NOT SEND PERSONAL HEALTH INFORMATION TO THIS EMAIL. 14141 Southwest Freeway The FCN is located on the remittance advice. What are the major differences between customer benefit plans serviced by UMR? 800-523-5800. Online: By completing the form to the right and submitting, you consent WellMed to contact you to provide the requested information. PHONE Customer Service: 1-800-767-0700 MAIL Plan Administration UnitedHealthcare Student Resources 2301 West Plano Parkway, Suite 300 Plano, TX 75075 Mail your claims to: UnitedHealthcare Student Resources P.O. School Administrators - Partner Center Support: 1-888-754-8089 Students - Customer Service: 1-800-767-0700 MAIL. Phone: Call . Note: There is no charge to the provider to enroll in the EFT/ERA process. UCHealth Memorial Hospital Central | Colorado Springs | UCHealth UCHealth Memorial Hospital Central 719.365.5000 844.945.2500 (Espaol) COVID-19 vaccine Home Locations UCHealth Memorial Hospital Central About Patient and visitors Remote care Referrals Ways to give Leadership Awards and recognition Health (6 days ago) Visit Optum Provider Express open_in_new or 877-614-0484 Dental Visit UHCDental.com open_in_new or 800-822-5353 Vision UnitedHealthcare March Vision Care 877-627-2456 Spectera 800-638-3120 Physical health 800-873-4575 or 866-427-6845 State-specific health plan and network support Select your state to find information, service and support. Mail the medical records form to the address listed on the bottom of the form. registered for member area and forum access. You and your practice will have a unified record of your patients history, including lab results and prescribed medications. coverage options and when to enroll. Please do not call the Customer Service number listed throughout this website. Note: This is a voicemail line. 2023 UnitedHealthcare | All Rights Reserved, UnitedHealthcare Community Plan of Texas Homepage, Contact Us | UnitedHealthcare Community Plan of Texas, Bulletins and Newsletters | UnitedHealthcare Community Plan of Texas, Claims and Payments | UnitedHealthcare Community Plan of Texas, Electronic Visit Verification (EVV) | Texas, Messages from the Texas Credentialing Alliance, Messages from the Texas Health and Human Services Commission, Pharmacy Resources and Physician Administered Drugs | UnitedHealthcare Community Plan of Texas, Prior Authorization and Notification | UnitedHealthcare Community Plan of Texas, Reference Guides and Value-Added Services | UnitedHealthcare Community Plan of Texas, Training and Education | UnitedHealthcare Community Plan of Texas, UnitedHealthcare Dual Complete Special Needs Plans, Sign in to the UnitedHealthcare Provider Portal, Health plans, policies, protocols and guides, The UnitedHealthcare Provider Portal resources, Children's Health Insurance Program (CHIP), UnitedHealthcare Connected (Medicare-Medicaid Plan), Reporting Health Care Fraud, Waste and Abuse, Learn more about how to make a report to Texas Health Human Services, The Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Temporary Assistance for Needy Families (TANF), Women, Infants, and Children (WIC) program, The Children's Health Insurance Program (CHIP). EFT enrollment does not guarantee that all payments coming from UMR will be sent using this electronic option. AARP Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company, or UnitedHealthcare Insurance Company of America, or United Healthcare Insurance Company of New York. Salt Lake City, UT 84131-0364, Overbilling and Refund Address To request a copy of your medical record please follow one of the options below: Visit our online Patient Portal Access your data electronically through the AltaMed Patient Portal. Select the area you want to sign and click. Do not re-submit the original claim with the medical records. Our customer plan provisions will apply. UnitedHealthcare Community Plan Go to Member Site to Sign In or Register for an account, Plan through your employer? Need access to the UnitedHealthcare Provider Portal? Box 5290 Kingston, NY 12402-5290. 877-842-3210. Yes. 7 a.m. 11 p.m. Health Promotion: (301) 314-8189 Monday-Friday, from 7 am to 6 pm. Part of the claim (an allergy test 95004 @ 60) was denied as "The submitted medical records do not support the units billed." Meanwhile the records CLEARLY state the procedure done, number of antigens tested, signed . The IVR system offers information through faxback. FED TFN(TTY 711) (toll free). Here are some of the more widely used phone numbers for UnitedHealthcare so you know exactly where to go for help. Telecommunication Devices for the Deaf (TTY) 860-679-2242 . Let UnitedHealthcare, Make an appointment with a licensed insurance agent/producer in your area, [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]. Medical Records 860-679-2787. PO Box 5290 Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients. How do I obtain a passcode on umr.com to speak with a representative? Log into umr.com > Select Advanced claims under myMenu > Select Check number > Enter the 10 digit check number > Enter the group number > Click Search. When you report a situation that could be considered fraud, youre doing your part to help save money for the health care system and prevent personal loss for others. This process can take up to an additional 30 days. IHR works in partnership with your Electronic Medical Records (EMR) and existing population health tools to consolidate and securely store an individuals health story into one comprehensive digital record, even if your patients see other providers. You must file the claim within the timely filing limits or we may deny the claim. We did resubmit the rejections with 90834 and 90785 and got paid. Select the area where you want to insert your signature and then draw it in the popup window. 9 a.m. - 5 p.m. Medicare and Medicaid plans Medicare For people 65+ or those under 65 who qualify due to a disability or special situation Medicaid For people with lower incomes Dual Special Needs Plans (D-SNP) For people who qualify for both Medicaid and Medicare Individuals and families Health insurance Supplemental insurance Dental Vision UnitedHealthcare Individual and Family Marketplace (ACA) plans, Individual & family plans - short term, dental & more, Are you a Medicare Plan Member? UnitedHealthcare Community Plan Health plan support All Savers Health Plan 800-291-2634. If you dispute a claim that was denied due to timely filing, you must submit proof that you filed the claim within the timely filing limits. Please contact those respective departments to obtain those records. The University of Maryland is committed to equal access to Web content. UMR CFRs can address claim adjustments over the phone, depending on the claim details. My UC Health gives you access to portions of your electronic medical record (EMR) on a secure server. Contact Us UHCprovider.com. The advanced tools of the editor will direct you through the editable PDF template. Phone: Call toll-free: 1-877-699-5710 TTY users, call: 711 Hours: 8 a.m.-8 p.m. local time, 7 days a week. For a better experience, please enable JavaScript in your browser before proceeding. Immunization: (301) 314-5234 Let UnitedHealthcare Atlanta, GA 30374 Representatives are available Monday through Friday, 8:00am to 5:00pm CST. Official claim (medical or pharmacy) Records from federal and state agencies; Provider electronic medical record; What should I do if my vaccine information is incorrect? Timely filing requirements are determined by the self-funded customer as well as the provider-contracted timely filing provisions. Suite 500 Need access to the UnitedHealthcare Provider Portal? What are the next steps? Acceptable forms of identification include drivers license, employment ID, state-issued ID, current school ID, military ID, VA. ID or a valid, current passport. Box 5220. IHR is unique compared to systems in three important ways: IHR is one more way that UnitedHealthcare is helping people live healthier lives and helping the health system work better for everyone. Email: ROI@uchealth.org Southern Colorado Memorial Administrative Center Attention: Medical Records 2420 E. Pikes Peak Avenue Colorado Springs, CO 80909 Fax: 719.365.6974 Email: ROI@uchealth.org Questions about medical records? Category: Health Detail Drugs Contact Us If you are a Provider and require assistance, you may contact UnitedHealthcare plans by following the link below to the UHC Provider website. Medicaid beneficiaries who are enrolled in a UnitedHealthcare Dual-Eligible Special Needs Plan may call the phone number on the back of their plan ID card for assistance. Oklahoma: 1-800-980-5319. What is the customer service number for physicians, facilities and other health care professionals to call for eligibility, benefits and follow-up on claim issues? Already a member? Women's Health: (301) 314-3596. Broomfield Hospital: 720.848.1031 Greeley Hospital: 970.652.2300 Highlands Ranch Hospital: 720.516.0015 UMR is a TPA paying claims from each customers bank account. Our Interactive Voice Response (IVR) system number is 1-877-233-1800. For additional information, please refer to Frequently Asked Questions. Salt Lake City, UT 84131-0364, Service Delivery Areas: Harris County, Texas. Medicare and Medicaid plans Medicare For people 65+ or those under 65 who qualify due to a disability or special situation Medicaid For people with lower incomes Dual Special Needs Plans (D-SNP) For people who qualify for both Medicaid and Medicare Individuals and families Health insurance Supplemental insurance Dental Vision Last updated: 01/24/2023 at 12:01 AM CT | Y0066_AARPMedicarePlans_M, Last updated: 01/24/2023 at 12:01 AM CT | Y0066_UHCMedicareSolutions_M. If you want to compare UnitedHealthcare Medicare Advantage plans or Medicare Part D prescription drug plans, you can search online for plans available in your ZIP code or call to speak with a licensed insurance agent. Please allow 7-10 business days to process your request. Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. The payer has every right to request the medical records so there really isn't much you can do. At UMR, claims are denied for additional information (not pended). });window.onmessage = function(e){ iframe.attr("src", iframe.data("src")); Mail: Use the mailing address noted on the request letter. All prior authorization requests must be faxed to Optum Rx at 1-866-463-4838. Mail Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients. You may fax the Fee For Service Prior Authorization Request Form to the Th. Which Medicare Supplement Insurance plan is best in 2023? Attn: Complaint and Appeals Dept. The subscriber ID is a 9-digit number. Medical Services. If this is an urgent request, please contact the Medical Records Department where you received your care. Suite 500 . New York: 1-877-856-2429. PO Box 31352 UHS Wilson Medical Center UHS Home Care UHS Senior Living at Ideal Call us at 607-762-2200 or use the Contact Us form below. If there are inaccuracies, please contact UnitedHealthcare at the phone number on the back of your card or at a number at . 9 a.m. 5 p.m. We can initiate the check tracer process 30 days after the check was issued. UH Conneaut Medical Center - 440-593-0253 158 West Main Road After our deep analysis we , Health (7 days ago) Web01. Search for the document you need to design on your device and upload it. Call 1-877-233-1800, follow the prompts and enter the passcode to speak with a representative. $("#MRO_request_container").hide(); You will automatically go back to the (866) 681-0739. Electronic Funds Transfer (EFT)/Electronic Remittance Advice (ERA): Go to Need additional information on this member? > Click on provider service center. The passcode will be provided. Draw your signature or initials, place it in the corresponding field and save the changes. An agent can help you review the costs and coverage of all the UnitedHealthcare plans available in your area along with those offered by other carriers so you can compare plans and make a well-informed decision about your coverage. Already a member? All FCNs must be 11 digits long. For offices and services not listed call (681) . [[state-end]], Your session is about to expire. Create your signature, and apply it to the page. We return calls within 1 business day. Service Delivery Area: If this is your first visit, be sure to check out the. The Texas health and human services system includes: Learn more about how to make a report to Texas Health Human Services. Or sign into your member account to get information about your plan(s). They have been auditing OON substance abuse facilities and truly concerned about the Urinary Drug screening. Individuals can also report potential inaccuracies via phone. Requests can take up to 15 business days. Newark , Category: Hospital, Medical Detail Health, Health (3 days ago) WebPresence Health. This plan has been saved to your profile. Salt Lake City, UT 84131-0352 United Hospital Center 327 Medical Park Drive Bridgeport, WV 26330 681-342-1000 If the provider would like to stop the dual delivery, log into umr.com > Select Provider > Select Find a Form and select the electronic paper remittance advices request form. If you are requesting your medical record by email or fax, please use the corresponding email or fax for the specific site where you received care: UC Medical Center The 2023 Administrative Guide for Commercial, Medicare Advantage and DSNP is applicable to all states except North Carolina. Or send an email with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the issue to: CQM@azahcccs.gov. The University of Maryland is committed to equal access to Web content. Need information about our Dual Special Needs plans for those who have Medicaid and Medicare? We use the American National Standards Institute (ANSI) denial codes and definitions. Get information to understand your Medicare plan options. At UMR, claims are denied for additional information (not pended). We're here to help Phone support If you want to talk to someone, call us anytime. After the check tracer has been initiated, we work with the employer group to verify if the check has been cashed. UMR will keep the provider on dual delivery of paper and electronic for 6 months. With a more thorough view from IHR, you can see firsthand how to effectively engage with your patients at the point of care. Go to the Chrome Web Store and add the signNow extension to your browser. To contact the location where you received services, call the number on your billing statement, or use the contact information below: Hospital Billing. Calls at that number are taken 24/7. _____________________________________________________________, Mailing Address: console.log("window closed"); PLEASE DO NOT SEND PERSONAL HEALTH INFORMATION TO THIS EMAIL. Visit umr.com to access claim information and obtain the phone number and passcode, which will allow you to speak with a representative. Kingston, NY 12402-5270, Member and Provider Complaints and Appeals Address No matter if we have a pre-certification/prior authorization for the services. UnitedHealthcare sells health insurance plans on the Marketplace in select states. Provider Appeals and Complaints Address (Currently not available to MN care providers.) Use the following phone numbers for assistance based on your state: Arizona: 1-877-482-9045. After our deep analysis we found that if the total claim charge amount is more than $1,300 UHC is requesting Applebcredentialing.com . Demographic information such as your address cannot be updated via submission of this form. Salt Lake City, UT 84131-0364 General Information Services Clinics Graduate Medical Education . Now it is possible to print, download, or share the document. North Carolina: 1-800-980-5357. Please contact your employer with any updates to this information. College Park, MD 20742, Main Telephone:(301) 314-8184 Your guide will arrive in your inbox shortly. PO Box 740804 UnitedHealthcare sells standalone dental and vision plans. MedicalRecords.com Rating 73 reviews 3.1 Overview Services 327 Medical Park Dr, Bridgeport, WV 26330, USA (681) 342-1000 Website Patient Portal Order Your Records Emergency? Behavioral health Fax: 504-849-3551. You can report suspected fraud, waste, or abuse by recipients or providers in Texas health and human services programsonline or by calling their toll-free fraud hotline. Contact UnitedHealthcare by phone, online or by mail. Your plan ID card may display a customer service phone number along with a phone number for a nurse hotline if such a benefit is included with your plan. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. If you would like to speak to our Customer Care Center directly, please call (833) 252-5535. Skip to main content Insurance Plans Medicare and Medicaid plans Medicare , Health (6 days ago) WebClaims & medical records P.O. Salt Lake City, UT 84131-0352, Provider Grievances Address }; Meet quality timelines with confidence Our health care advocates, client managers and nurse reviewers provide expertise in program strategy, project management, provider relations, oversight and abstractions. , Health (5 days ago) WebAt United Hospital, it is our goal to provide exceptional customer service to every patient, every time. Medical Records (304) 598-4110: Neurosurgery, Spine & Pain Center (681) 342-3500: Patient Information . Please contact Provider Experience Center so we may provide the answers you need. Can I access a list of UMR denial codes and definitions? Fax: 513-418-2533, West Chester Hospital Hours. Type text, add images, blackout confidential details, add comments, highlights and more. 3. UHC ENT & Audiology (681) 342-3570: UHC Gastroenterology (681) 342-3690: UHC General Surgery If I mistakenly call UnitedHealthcare customer service for UMR-related issues, will they transfer me to the correct service agent? PO Box 31364 You can call the customer service number on the back of the ID card to request a copy or the remit sent to them. There is a major increase in fraud in non-par behavioral health/substance abuse providers so i'm not shocked. After your report is made, we will work to detect, correct and prevent fraud, waste, and abuse in the health care system. Email: Drake-Medical-Records@uchealth.com The electronic vendor will make a deposit into the providers account. UH Bedford Medical Center NOTE: This location is Closed but medical records can be received by calling 440-735-3569. PO Box 740804 Individual Health Record (IHR) A digital tool that provides an all-in-one record of an individual's health, enabling a person and their care team to help improve collaboration and care. EFT approval must also be received from UMR customer groups. The Medical Records Departments hours of operation are Monday Friday, 8 a.m. 4 p.m. Open the doc and select the page that needs to be signed. Members of these plans will also typically have an online portal where you can log in to perform certain tasks and find information related to your plan The website for this online portal should be displayed on your ID card as well. Call 1-866-633-4454, TTY 711, 8 am - 8 pm., local time, Monday - Friday (voicemail available 24 hours a day/7 days a week). On the first visit, you will need to register your tax identification number (TIN). $("#MROeXpress").click(function() { The department is closed on weekends and major holidays. UnitedHealthcare Community Plan PO Box 31364 UnitedHealthcare Community Plan Phone: Call toll-free: 1-800-721-0627 TTY users, call: 711 Hours: 8 a.m.-8 p.m. CT, Monday-Friday We are having a major problem with UHC requesting records. Medical Records Request Forms UC Davis Health. ProviderExperienceCenter@BannerHealth.com or call (480) 684-7070 or (800) 827-2464 and choose option 4. Administrative Guide for Commercial, Medicare Advantage and DSNP View Guide Community Plan Care Provider Manuals for Medicaid Plans by State UnitedHealthcare Connected We also have phone numbers for brokers, network management, and provider relations. UnitedHealthcare Community Plan UHC Members should call the number on the back of their ID card, and non-UHC members can call 888-638-6613. Enrollment forms: Use the address provided on the paper application you received in the mail. Apply a check mark to point the choice where necessary. We were told by the representative that 90837 requires the authorization but 90834 does not, and that we can bill 90834 with 90785 (interactive complexity) to supplement for the difference. (4 days ago) WebMedical Records (304) 598-4110: Neurosurgery, Spine & Pain Center (681) 342-3500: United Health Foundation (681) 342-1622: United Pharmacy (681) 342-1580: United Wvumedicine.org Category: Medical, Pharmacy Detail Health Contact Us UnitedHealthcare Community Plan: Medicare Health If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required to process your request. Complete the Request for Medical Records form to make your pick-up request . Give to UHC. United Healthcare - UHC. About UHC. 337-261-6000. Community & State Members: 1-877-542-9239/TTY:711, 8:00 AM - 8:00 PM ET Monday-Friday. Learn more Immunization Records and Release of Health Information You can send the form to UHC or FAX it to 706-542-4959. Go to umr.com. I have found the request they send over with the barcode and the information of the request and fax has a totally different claim# then the claims denying on the EOB stating missing information has not been received . UnitedHealthcare cannot transfer these calls. If you desire to receive a copy of your medical records. Connect with UnitedHealthcare by calling the number on your member ID card, 8 a.m.8 p.m., 7 days a week. Monday-Friday from 8 a.m. 6 p.m. CST
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